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Customer Service
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Shipping and Handling
Order Status and Tracking
Returns and Exchanges
Miscellaneous
Customer Service
Payment and Billing
Will my credit card be charged immediately?
What are my payment options?
Is my personal and credit card information safe on your website?
Shipping and Handling
How do I know that my order has been shipped?
What are your shipping fees?
When will my order be shipped? When will it arrive?
Do you ship to PO boxes or APO/FPO addresses?
Order Status and Tracking
How do I change or cancel an order?
What is the status of my order? How do I track my order?
What's the difference between "Order Date" and "Ship Date"?
Returns and Exchanges
What is your return policy?
How should I ship my return?
Where do I ship my return?
When will my credit card be refunded?
Miscellaneous
Why should I become a registered user?
Is ordering over the internet secure?
I bought your product on eBay/Amazon, is it authentic?
How can I hear about new products and special promotions announced?
What is your privacy policy?